Terms & Conditions
The information, content, and products provided by AbsoluteBase Co. are intended solely for general informational and wellness purposes. All products are designed for external use only and should not be considered medical treatments, substitutes for professional healthcare, or cures for any diagnosed conditions.
We make no medical claims regarding the efficacy of any product. The results of skincare or healthcare products may vary significantly based on skin type, environmental factors, and individual health conditions. It is the responsibility of the customer to carefully review product ingredients and conduct a patch test prior to use. If irritation, discomfort, or adverse reactions occur, discontinue use immediately and consult a qualified healthcare provider.
AbsoluteBase Co., its founders, partners, employees, and affiliates shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or misuse of any product or information provided. By purchasing and using our products, you acknowledge and accept this disclaimer and agree to use the products at your own discretion and risk.
All content, recommendations, and communications from AbsoluteBase Co. (including through our website, WhatsApp, or promotional material) are not a substitute for professional advice. Always consult a qualified dermatologist, physician, or healthcare professional for medical concerns.
Welcome to AbsoluteBase Co. Please read the following Terms & Conditions carefully before making a purchase. By placing an order, you agree to the terms outlined below.
1. Introduction
These Terms and Conditions (“Terms”) govern your use of all products, services, and platforms associated with AbsoluteBase Co., including our website, WhatsApp communications, and purchase portals. By placing an order, browsing our products, or interacting with any of our services, you agree to abide by these Terms. If you do not accept these Terms in full, you must refrain from using our platform. We reserve the right to update or revise these Terms at any time, with changes taking immediate effect upon posting.
2. Company Overview
AbsoluteBase Co. is a brand committed to delivering fixed-catalog, customized skincare and healthcare products designed to support holistic well-being. While our offerings are crafted with care using selected ingredients, they are intended solely for external use and general skincare maintenance. They do not constitute medical advice, nor do they replace consultation with licensed healthcare professionals. Our claims are based on general user experiences and are not meant to diagnose or treat any condition.
3. Orders & Fulfillment
All products are sold through a fixed catalog. Once you place an order, it is queued for processing within 1–2 business days. We aim to dispatch all confirmed orders within this time frame. Delivery is typically completed within 7 business days of dispatch, though delays may occur due to factors beyond our control. A minimum of 1 unit per order is required. Pre-orders are not accepted unless explicitly stated in a promotional announcement. Please review your order details carefully before confirming. Once processed, orders may not be canceled.
4. Shipping Policy
We deliver across India using trusted logistics partners such as Delhivery, Shiprocket, Ekart, and others. Shipping charges may apply and are calculated at checkout. Occasionally, AbsoluteBase Co. may cover shipping fees as part of an offer or promotion. Once dispatched, tracking details are shared for your convenience. While we strive for timely delivery, we are not liable for delays caused by third-party carriers, adverse weather, political unrest, or regional restrictions. Incorrect shipping information provided by the customer may result in delivery failure or reshipment charges.
5. Return & Refund Policy
We accept returns only if the product arrives damaged or defective. If you receive a damaged item, you must notify us within 48 hours of delivery with clear photos and a description of the issue. Upon verification, we will initiate a refund via bank transfer within 7–10 business days. Returned products must be unused, in original condition, and include all packaging. Opened or used products are not eligible for return. We reserve the right to reject claims that do not meet our return criteria.
6. Intellectual Property
All trademarks, logos, product packaging, website content, and marketing materials are the exclusive property of AbsoluteBase Co. No part of our brand, visual identity, or digital assets may be copied, reused, modified, or distributed without explicit written consent. Unauthorized use will result in legal action and may be prosecuted under applicable intellectual property laws. We actively monitor the misuse of our brand across platforms and take prompt action against counterfeit listings and unauthorized resellers.
7. Privacy & Data Collection
We are committed to protecting your privacy. We collect personal data—including your name, phone number, address, and order preferences—strictly for order fulfillment, customer service, and improving your user experience. Your data is securely stored and will never be sold, rented, or shared without your permission, except where legally required or necessary for logistics. By engaging with us through our website or messaging services, you agree to receive transaction-related and promotional messages. You may opt out of marketing communication at any time.
8. Limitation of Liability
While all AbsoluteBase Co. products undergo quality checks, individual results may vary. We recommend performing a patch test before full application. AbsoluteBase Co. shall not be liable for allergic reactions, side effects, or any direct or indirect damages resulting from product use. By using our products, you agree that your sole and exclusive remedy is the return of the product under the conditions outlined above. Under no circumstance shall our liability exceed the purchase price of the product in question.
9. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of India. Any dispute or claim arising under these Terms will fall under the jurisdiction of the courts located in Chennai, Tamil Nadu. By engaging with AbsoluteBase Co., you agree to submit to the exclusive jurisdiction of these courts for dispute resolution.
10. Contact Information
We are here to help. For questions, product concerns, or policy clarification, please contact us:
Email: support@absolutebase.com